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2022 Survey and Diary of Consumer Payment Choice

Photo portrait of Kevin Foster
Kevin Foster Survey Director
Photo portrait of Claire Greene
Claire Greene Center Director
Photo portrait of Joanna Stavins
Joanna Stavins Boston Fed
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June 2023

In October 2022, US consumers reported making 39 payments per month on average, unchanged from 2021 when adjusted for questionnaire changes. As a share of all payments by number, most payments were by credit card (31 percent) or debit card (29 percent). By value, 43 percent of payments value was made electronically from a bank account using one of two ACH methods and 35 percent were made using a card (debit, credit, or prepaid).

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JEL Classifications: D12, D14, E42

Keywords: cash, checks, checking accounts, debit cards, credit cards, prepaid cards, electronic payments, payment preferences, unbanked, Survey of Consumer Payment Choice, Diary of Consumer Payment Choice

https://doi.org/10.29338/rdr2023-03

In October 2022, US consumers reported making 39 payments per month on average, unchanged from 2021 when adjusted for questionnaire changes. As a share of all payments by number, most payments were by credit card (31 percent) or debit card (29 percent). By value, 43 percent of payments value was made electronically from a bank account using one of two ACH methods and 35 percent were made using a card (debit, credit, or prepaid).

For 2022, the Survey and Diary of Consumer Payment Choice found the following:

  • The total value of payments per consumer per month was $5,029.
  • Eighty-three percent of consumers reported that they had used cash in the past 30 days, down from 85 percent in 2021.
  • Two-thirds of consumers had used an electronic way to pay from a bank account in the past 30 days, the same as in 2021.
  • The share of purchases made remotely remained about 20 percent in 2022, the same as in 2021 and 2020 and double the share of remote purchases in 2019.
  • Two-thirds of consumers reported that they had adopted an online payment account such as PayPal, Venmo, or Zelle.
  • Almost half of consumers reported that they had been offered to make a purchase using buy now, pay later in the prior 30 days, up from one-third in 2021.
  • Ownership of crypto assets was stable at about 10 percent of US consumers.

In 2022, a questionnaire change was introduced to help respondents remember to report all the payments they make. This report includes a description of this change and its effect. Interactive charts, showing payment use by transaction type and dollar value, card and nonbank account adoption by income, and recent use of a payment instrument by income are on the Atlanta Fed website, along with data for download, questionnaires, codebooks, and other resources for data users.






Results

Public Use Data Sets

Day-level data sets:
Each row of these data sets contains one diary-day per respondent.

Individual-level data sets:
Each row of these data sets contains one respondent's observations.

Transaction-level data sets:
Each row of these data sets contains one transaction for its unit of observation.

Additional Resources

Outside Resources

Send data questions to Survey Director Kevin Foster.

To see older Surveys and Diaries of Consumer Payment Choice, please see the archived material at Federal Reserve Archival System for Economic Researchicon denoting destination link is offsite (FRASER).

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