Supervision, Regulation, and Credit: About Us


We exist to promote a safe, sound, and efficient banking and financial system that supports the growth and stability of the U.S. economy.

Key components of our mission include:

  • Developing and implementing timely and effective rules, policies, and guidance for supervised financial institutions under the direction of the Board and in consultation with other Board divisions, Reserve Banks, and other domestic and international supervisory agencies;
  • Leading the execution of the Federal Reserve's supervisory responsibilities by coordinating and participating in supervisory programs and activities, as well as assessing the effectiveness of those supervisory programs and activities; and
  • Contributing to the execution of the Federal Reserve's financial stability and other central bank responsibilities by identifying and advising the Board about issues and vulnerabilities at individual financial institutions and groups of institutions that could have an adverse impact on the broader financial system and economy.

Safety and Soundness conducts examinations of domestic and international banks and bank holding companies, including specialized examinations in trust operations, information systems, capital markets, and operations risk. Supervisory programs distinguish between large banks, regional and community banks, and foreign banking organizations. To minimize the regulatory burden, regulators tailor examination procedures based on the risk posed by institutions.

Consumer Compliance examines state member banks to ensure compliance with consumer laws and regulations (including fair lending) and to encourage lending, investment, and services in communities in which they operate throughout the Sixth District. Guidance on the Consumer Compliance supervision program can be found here.Off-site link

For assistance with consumer complaints, please contact:

Federal Reserve Consumer Help (FRCH) Off-site link
Call us toll-free at 888-851-1920 (TTY: 877-766-8533)
Hours: 8 a.m. to 6 p.m. CST